Homeowner

DO YOU HAVE AN EMERGENCY? Contact emergency service personnel (e.g., fire department) or the relevant utility provider (e.g., gas company, electricity company, etc.) immediately.

Customer Care

The feeling when you walk into your new home is almost indescribable. It’s that deep-in-your-bones sense of belonging and pride and the thought, “This is mine to love.” The continuing relationship you have with maintaining and caring for your home evokes that same sense of pride (and, we admit it, occasional frustration).

Maintenance

Maintaining your home means more than an effective cleaning routine. It requires constant attention. From big annual to-dos like cleaning your gutters to weekly tasks like inspecting window seals, we’ve created a maintenance checklist to help you keep your Pahlisch Home as good as new.  

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Orientation

Before you get the keys to your new home, we want you to be familiar with all of its ins and outs! We’ll show you everything you need to know about caring for your Pahlisch home with an in-house orientation. This is an excellent opportunity to ask questions and understand how to schedule future service work, should your home need it. In addition to the initial orientation, you will also have a one-year walkthrough to go through any concerns or issues. These both ensure that your homeowning experience is stress-free. 

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Homeowner FAQ

Caring for your home can be overwhelming, but we think knowledge is power. From countertop and flooring upkeep to landscaping best practices, we’ve answered the most commonly asked questions. View the FAQ page to learn more about caring for your home with confidence. 

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Customer Care

We provide ongoing support for each Pahlisch homeowner. Our Customer Care team is here to help with everything from maintenance to warranty questions (and everything in between). After all, you’re part of the Pahlisch family. 

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When you become a Pahlisch homeowner, you join the Pahlisch family with access to our award-winning customer care and the promise that your home is as durable as it is beautiful. From maintenance help to ongoing care, we’re there for our homebuyers.